Legal

Terms of Service

Last updated: March 16, 2026. Effective date: March 16, 2026.

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Read The Order ("Company," "we," "us," or "our") governing your access to and use of www.readtheorder.com and the Read The Order web application (collectively, the "Service"). By creating an account or using the Service, you affirm that you are at least 18 years of age, have the legal capacity to enter into this agreement, and agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree to these Terms, you must not use the Service.

2. Description of Service

Read The Order is a web-based productivity and document analysis tool designed to help individuals involved in co-parenting arrangements to: • Upload and analyze parenting plan and custody order documents • Log, organize, and document incidents and communications • Receive AI-generated plain-language summaries and interpretations • Generate structured reports for personal use or legal proceedings The Service is provided on an "as-is" and "as-available" basis. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

3. Not Legal Advice — Important Disclaimer

READ THE ORDER IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE, LEGAL REPRESENTATION, OR LEGAL SERVICES OF ANY KIND. All content generated by the Service, including AI-generated document summaries, interpretations, pattern analyses, and court report templates, is provided for informational and organizational purposes only. It does not constitute legal advice and should not be relied upon as such. Custody, parenting, and family law matters are complex and jurisdiction-specific. You should always consult a licensed attorney in your jurisdiction before making any legal decisions or using any content generated by the Service in legal proceedings. We expressly disclaim any liability arising from reliance on content generated by the Service.

4. User Accounts

(a) Registration: You must provide accurate, current, and complete information when creating your account and keep it updated. (b) Credentials: You are solely responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at legal@readtheorder.com if you suspect unauthorized access to your account. (c) Account Responsibility: You are responsible for all activity that occurs under your account, whether or not authorized by you. (d) One Account Per User: You may not create multiple accounts or share accounts with others.

5. Subscriptions, Billing, and Cancellation

(a) Free Tier: Basic features are available without charge. (b) Pro Subscription: Advanced features require a paid Pro subscription at $144.00 USD per year, billed annually in advance. (c) Auto-Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled. You authorize us to charge your payment method on file for the renewal amount. (d) Cancellation: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial periods. (e) Refund Policy: We offer refunds within 7 days of initial purchase if you are not satisfied. After 7 days, all sales are final. Refund requests must be submitted to legal@readtheorder.com. (f) Price Changes: We reserve the right to change subscription prices. We will provide at least 30 days' notice before any price change takes effect for existing subscribers. (g) Payment Processing: Payments are processed by Stripe, Inc. By subscribing, you agree to Stripe's terms of service.

6. User Content and License

(a) Ownership: You retain full ownership of all documents, data, and content you upload or create through the Service ("User Content"). (b) License to Us: By submitting User Content, you grant us a limited, non-exclusive, royalty-free license to process, store, and transmit your content solely for the purpose of providing the Service to you. (c) Your Representations: You represent and warrant that: (i) you own or have the right to submit all User Content; (ii) your User Content does not violate any third-party rights; and (iii) your User Content does not contain material that is illegal, defamatory, or violates any applicable law. (d) Responsibility: You are solely responsible for the accuracy and legality of your User Content. We do not verify the accuracy of any content you submit.

7. Prohibited Conduct

You agree not to: • Use the Service for any unlawful purpose or in violation of any applicable laws • Upload content that is false, defamatory, harassing, abusive, threatening, or invasive of privacy • Use the Service to stalk, harass, or harm any individual, including any co-parent or child • Attempt to gain unauthorized access to any portion of the Service or its infrastructure • Reverse engineer, decompile, or disassemble any part of the Service • Use automated tools, bots, or scrapers to access the Service • Impersonate any person or entity • Transmit viruses, malware, or other harmful code • Interfere with the proper functioning of the Service • Use the Service in any manner that could damage, disable, or impair it We reserve the right to terminate your account immediately and without notice for any violation of this section.

8. Intellectual Property

All content, features, and functionality of the Service — including but not limited to software, text, graphics, logos, and AI models — are owned by Read The Order or its licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial purposes. You may not copy, modify, distribute, sell, or create derivative works from any part of the Service without our prior written consent.

9. Disclaimers and Limitation of Liability

(a) Disclaimer of Warranties: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. (b) AI Accuracy: AI-generated content may contain errors, omissions, or inaccuracies. We make no representations about the accuracy, completeness, or reliability of any AI-generated content. (c) Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, READ THE ORDER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. (d) Cap on Liability: OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (ii) $100 USD. (e) Essential Basis: THE DISCLAIMERS AND LIMITATIONS IN THIS SECTION ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND US.

10. Indemnification

You agree to indemnify, defend, and hold harmless Read The Order and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to: (i) your use of the Service; (ii) your User Content; (iii) your violation of these Terms; or (iv) your violation of any third-party rights.

11. Governing Law and Dispute Resolution

(a) Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. (b) Informal Resolution: Before filing any formal legal claim, you agree to attempt to resolve the dispute informally by contacting us at legal@readtheorder.com. We will attempt to resolve the dispute within 30 days. (c) Arbitration: If informal resolution fails, any dispute arising from these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. You waive any right to a jury trial or to participate in a class action. (d) Exception: Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

12. Termination

(a) By You: You may terminate your account at any time by deleting your account from within the Service settings. (b) By Us: We reserve the right to suspend or terminate your account at any time, with or without notice, for any violation of these Terms or for any other reason at our sole discretion. (c) Effect of Termination: Upon termination, your right to use the Service immediately ceases. We will delete your data in accordance with our Privacy Policy. Sections 3, 8, 9, 10, 11, and 13 survive termination.

13. General Provisions

(a) Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service. (b) Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force. (c) Waiver: Our failure to enforce any provision does not constitute a waiver of our right to enforce it in the future. (d) Assignment: You may not assign your rights under these Terms without our prior written consent. We may assign our rights without restriction. (e) Force Majeure: We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control. (f) Changes to Terms: We reserve the right to modify these Terms at any time. Material changes will be communicated with at least 30 days' notice. Continued use of the Service constitutes acceptance.

14. Contact

For questions about these Terms: Read The Order Email: legal@readtheorder.com Website: www.readtheorder.com